Privacy Policy

1. Information We Collect

When you use Bestin.Solar to request solar quotes, we collect the following information:

• Contact information: first name, email address, and phone number
• Property information: home ownership status, monthly electricity bill range, and ZIP code
• Usage data: pages visited, time on site, and browser/device information collected automatically

2. How We Use Your Information

We use the information we collect to:

• Match you with pre-vetted local solar installers in your area
• Share your contact details with up to three (3) installers who may contact you with quotes
• Improve our matching algorithm and service quality
• Send you relevant information about solar energy (you may opt out at any time)
• Comply with legal obligations

3. Information Sharing

By submitting your information through our quote request form, you expressly consent to having your contact information shared with licensed solar installation companies in your area. These companies may contact you by phone, email, or text message regarding solar installation services.

We do not sell your personal information to data brokers or unrelated third parties. We may share data with service providers who help us operate our platform (e.g., database hosting, analytics) under strict confidentiality agreements.

4. TCPA Consent

By submitting the quote request form, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to receive calls, texts, and emails from Bestin.Solar and its installer partners, including via automated dialing systems or pre-recorded messages, at the phone number and email you provided. Consent is not a condition of purchase. Message and data rates may apply.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically no longer than 24 months from the date of collection, unless a longer period is required by law.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• California residents: exercise rights under the CCPA, including the right to know and the right to delete

To exercise any of these rights, contact us at [email protected].

7. Cookies & Tracking

We use cookies and similar technologies to analyze site traffic and improve your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].